Thank you to all of our Direct
Support Professionals (DSP’s) for all that you do! We
recognize all of your hard work and the skills necessary for
you to do your job. DSP's have the most impact on
those individuals we serve!
In an effort to continue this
recognition, we plan on spotlighting a Direct Support
Professional of the Month ... every month!
2018's DSP ...
Marie does an excellent job working as a Direct Support
Professional! She takes both of her individuals out into the
community to volunteer and shop, among many other
activities. Marie exhibits professionalism when dealing with
challenging behaviors. One of the individuals Marie works
with has a hard time expressing himself and she has taught
him how to communicate verbally and through sign language!
Marie uses sign language as a way of enhancing and
supporting his verbal skills, which have increased since she
began teaching him!
Professionalism, Getting into the Community, Putting People
2018's DSP ...
a wonderful example of the core competency of 'Putting
people First'. She is incredibly dedicated to her individual
and ensures that they engage in activities of their
choosing. Brenda demonstrates patience, care, and creativity
in the way she helps her individual reach their personal
goals. It is clear how much Brenda cares about her
individual and helping them discover new interests and
strengthen their skills.
| JUNE 2018's
"Beth is here for our individuals first and
foremost. Working at DPAO is not just a job
for her. As much as she cares for every
individual, they reciprocate that back to
her three times as much! Don’t try to pick
on her because DPAO’s participants will come
for you! It is an on-going joke with some of
us, but it really shows that they love her
dearly. “Don’t mess with my Beth” is heard
often in the office. When Beth brings the
individuals in to drop off the mail or get
soda, she always tells them to keep their
voices down in case we are on the phone. If
we are having a meeting, she makes sure they
enter quietly. Until one of us gets them
excited, then she might as well throw in the
towel! When they are with her, she ensures
they use manners, behave appropriately, and
gets them involved with whatever task they
are sent over to do. Beth puts all 7 core
competencies in action daily!
~ DPAO Employee
Putting People First, Maintaining Positive
MAY 2018's DSP ...
“I would like to nominate Nicole Bachner.
She works with an individual who I am friends with. I am
over protective and worry about him and Nicole goes above
and beyond to ensure he is comfortable and taken care of.
She always makes sure that his needs are met. When he was
hospitalized in Syracuse she visited him on her own time. On
New Year’s Eve he really wanted to go out to celebrate but
due to the impending inclement weather this was not
advisable. Nicole went the day before New Year’s and brought
party hats and pizza to celebrate with him. It is DSP’s like
her who make our individuals happy and content. She is
caring, responsible and dependable!”
Putting People First
APRIL 2018's DSP ...
It goes without saying
that Terri goes above and beyond for the individuals she
works with. Recently at the Chili Cook-Off, Terri
participated with a group of our individuals and did a great
job with them. A lot of people were approaching Terri,
saying hello and telling her how much they have missed her.
Terri puts so much time and effort into her position and is
greatly appreciated by many!
Building & Maintaining Positive Relationships, Get into the
Community, Putting People First
MARCH 2018's DSP ...
JoAnn attends different
functions with her individual such as Religious Education
Thanksgiving dinner which allows the individual to maintain
positive relationships with friends and teachers. JoAnn also
keeps a schedule with her individual which includes going to
the gym and preparing healthy meals for the week to maintain
good health. Both of the individuals that work with
JoAnn are always eager to spend time with her. The
bond that they have formed over the years is admirable!
Building & Maintaining Positive Relationships, Supporting
FEBRUARY 2018's DSP ...
demonstrates professionalism, supports safety, builds and
maintains positive relationships and puts our individuals’
needs first! Recently Yvonne was involved in an
accident where she and six individuals were passengers in an
agency van. Yvonne remained calm and focused on the
individuals’ needs, keeping them safe and reassuring them
that everything was going to be ok! Yvonne stepped up
when she needed to and not only supported our individuals
but also the staff who was driving. This is just one
of the many examples why Yvonne is named DSP of the month. Yvonne’s team leader is proud to have her as a staff member!
JANUARY 2018's DSP ...
(Carole Sutherland is NOT a pit bull but she loves them!)
first started back in July I only had a little bit of
experience working with disabled people. My manager put me
on the 4:30 to midnight shift where I've had the pleasure of
working with Carole Sutherland. Although she is only a part
time employee at Free Standing Respite, I would like to
nominate her to be the DSP of the month for January. She
meets all of the core competencies and much more. She always
puts everyone's needs before her own, consumers and staff.
She had taught me so much in the past couple of months, I
couldn't ask for a better mentor. She is very kind and
passionate about her work. She seems to know how to handle
any situation that is thrown her way. She is constantly
building, maintaining AND improving positive relationships
with consumers and their caregivers as well. She is a role
model not only for consumers but for staff and caregivers as
well, demonstrating and supporting ALL 7 of the competency
goals. I've learned so much from Carole and I really hope
you would consider her for January's DSP of the month. She
deserves it for all of the hard work she does for the
consumers, caregivers, staff and the agency as a whole.
Putting People First